Pricing

Pricing that pays for itself.

Start with a free audit of 1,000 conversations. Then pick the plan that fits your volume: 12-month plans you can cancel after month 3.

8,000
Recommended plan: Growth
GROWTH
Best fit for you
For growing teams scoring every conversation for the first time.
Starting at
$1,500/ month
Up to 10,000 conversations / month
Start with a free audit
Free 1,000-conversation audit to start
100% of conversations scored on EQ
Failure categories and business-impact flags
Revenue-at-risk dashboard
Voice-of-customer themes and sentiment
Proactive Slack and email alerts
Word-for-word coaching rewrites
Zendesk, Intercom, Gorgias and CSV integrations
SCALE
Most popular
Best fit for you
For teams running humans and AI agents side by side.
Starting at
$2,700/ month
Up to 20,000 conversations / month
Start with a free audit
Everything in Growth, plus:
Human vs AI agent benchmarking
Scoring against your own customer guidelines
Customized revenue-insight dashboards
Ranked product and UX issues from conversations
Social-threat detection
Salesforce, HubSpot and Freshdesk integrations
Guided onboarding and priority support
ENTERPRISE
Best fit for you
For high-volume brands that want AINGEL built around how they operate.
Tailored to your volume
Let’s talk
20,000+ conversations / month
Contact sales
Everything in Scale, plus:
Custom AutoQA scorecards built around your policies
Human-in-the-loop QA review
Custom business-impact flags and CLV revenue models
Multi-brand and multi-region reporting
Custom integrations and data exports
Dedicated customer success team
Ongoing optimization and quarterly business reviews
Volume-based pricing
All plans: 12-month agreement with the option to cancel after month 3. Prices in USD.
Compare plans

Everything that’s included.

FeatureGrowthScaleEnterprise
Conversations per monthUp to 10,000Up to 20,00020,000+
Free 1,000-conversation audit✓✓✓
100% of conversations scored on EQ✓✓✓
Failure categories and business-impact flags✓✓✓
Revenue-at-risk dashboard✓✓✓
Voice-of-customer themes✓✓✓
Proactive Slack and email alerts✓✓✓
Coaching rewrites✓✓✓
Human vs AI agent benchmarking—✓✓
Scoring against your own guidelines—✓✓
Customized revenue dashboards—✓✓
Product, UX and social-threat insights—✓✓
Custom AutoQA scorecards——✓
Human-in-the-loop QA review——✓
Custom flags and CLV revenue models——✓
Multi-brand and multi-region reporting——✓
Custom integrations and data exports——✓
SupportEmailPriority + onboardingDedicated CS team
EVERY PLAN STARTS HERE

Your free revenue audit.

We score 1,000 of your real conversations and show you exactly how much revenue is at risk before you spend a dollar.

ON AVERAGE, WE FIND
$16,000
in revenue at risk in just 1,000 conversations.
That’s from a single 1,000-conversation sample, not your full volume.
WHAT YOU GET
1
1,000 conversations scored
EQ, failure categories, business-impact flags and your own guidelines.
2
A revenue-at-risk report
Dollars at risk, the conversations driving it, and what to fix first.
3
A walkthrough with our team
We go through the findings with you and map them to the right plan.
Share via Zendesk, Intercom, Gorgias, your helpdesk, or a CSV.
Claim your free audit
Free, with no commitment. Opens an email draft for you to send.
THEN, IF YOU LIKE WHAT YOU SEE
12-month plan.
Cancel after 3 months.
If it isn’t paying for itself by month three, you can walk away.
FAQ

Questions, answered.

One customer support thread, whether it’s a chat, an email or a ticket, scored as a whole no matter how many messages it contains.